Periodically changing your password is no longer a good idea according to NIST. In order to keep your online information safe, the smart thing to do is to change your password periodically, right? Well, not according to the security gurus at the National Institute of Standards and Technology (NIST). Changing your password frequently can do […]
Why email is a bad customer experience. Client communication is changing. Today, clients want a quick and convenient experience that weaves seamlessly into their daily lives. As technology evolves, your customer experience should too. Mobile apps, live chat, and messaging are quickly outpacing email as the preferred (and safer) means of communication. To ensure you […]
How to prevent phishing. What is phishing? Phishing is a broad term used to describe social engineering techniques that use emails with bogus links to sites you’re likely to trust, and bogus websites filled with malware-triggering links. The goal is to either trick you into providing sensitive personal information like social security number, bank account […]
Secure File Sharing with Clients Secure File Sharing Checklist: The Trinity Explicitly stated or not, your clients trust you to keep them safe when doing business with you. And in the increasingly paperless world of professional services today, that involves protecting them electronically, i.e., minimizing their exposure when communicating or sharing files online. Purchasing […]
How to build a better client experience. What is Client Experience? There’s a famous quote that goes something like this: “Your company’s reputation is not what you say it is. It’s what your customers say it is.” Client experience can be defined as the customer journey. Its quality can be measured by how customers feel […]
Why you should care about the FTC Netflix warning. Netflix has been targeted by hackers many times before, but this time the Federal Trade Commission is trying to warn customers early. As with most phishing attacks, the email arrives in your inbox looking like a legitimate Netflix account update request — this time asking users […]
Secure sharing for the win! And the 2018 CPA Practice Advisor Technology Innovation Award goes to…Liscio! It’s quite an honor, and we thank CPA Practice Advisor for acknowledging the collective dedication of our design, engineering, sales, marketing, and support teams to delivering the first secure sharing platform of its kind to firms and their clients. We started Liscio to […]