Announcing Liscio Dispatch Save Time with Every File you Securely Share with Clients! When you think about securely sending sensitive documents to clients, what comes immediately to mind? Well, if you are like most firms, your current process likely involves a lot of steps. Bring up the document in your accounting, tax, or other software. [...]
Why Client Experience 2.0 Firms Send Less Email Remember when “You’ve got mail” created such a positive buzz that Meg Ryan and Tom Hanks made a rom-com out of it? Imagine pitching that movie to a focus group today. Cue the groans! What happened? Well, email has turned into a stressful experience. It’s overwhelming. It’s [...]
Rising Above the Rest - Why CX 2.0 is the Key We live in an age of intelligent hyper convenience. With a few taps, swipes, or keystrokes, we can have just about anything delivered right to our door and we don’t even need to get out of our PJs. This is Client Experience 2.0 (“CX [...]
Will Microsoft file storage reign supreme? We make a case. Thousands of accounting firms are waiting patiently for their software providers to bring their file storage into the new millennium. And their patience may finally be rewarded by an unexpected player — Microsoft. Accounting file storage systems have lagged far behind the market. Box, Dropbox, [...]
Everything you need to know about cybersecurity insurance. The bad guys are going after the accounting industry. With over 35 percent of cybersecurity breaches hitting professional services, it’s no longer a question of if a firm will be attacked, but when. So what can a professional service firm do besides shake with fear and wait […]
How To Leverage Your Customers’ Pain Points in Your B2B Sales & Marketing In order to make money in the B2B space, you absolutely must understand how to make prospect and customer pain points the focus of your sales and marketing strategy. What are the biggest challenges your prospects face on a day-to-day basis, and […]
Why firms should start preparing for the California Consumer Privacy Act. The Golden State is taking consumer privacy to the next level. In June 2018, Governor Jerry Brown signed the California Consumer Privacy Act (CCPA) into law. Similar to the GDPR, the CCPA is designed to protect client data by enforcing tighter restrictions on how […]
Another reason to always update your software — a weaponized NSA tool is on the loose. A leaked National Security Agency tool has given us yet another reason to always keep our software up to date. Late last week, an NSA creation named EternalBlue hit close to home when it was used in an attack […]
Cybersecurity: Who’s responsible anyway? Cybersecurity threats are increasing by the hour. In 2018 alone, the IRS reported 1.4 billion online attacks on their systems. Phishing attacks, when an attacker masquerades as a trusted party to dupe you into opening a malicious link or email, increased by 60% this past year. As for 2019, cyber scams […]
Facebook’s slip-ups have reminded us why everyone needs multi-factor authentication. Facebook has given us yet another reminder of the importance of multi-factor authentication. In the last two weeks, Facebook announced not one, but two security breaches surrounding user data. The social network giant disclosed that it stored hundreds of millions of users’ passwords in plain […]