Cybersecurity: Who’s responsible anyway? Cybersecurity threats are increasing by the hour. In 2018 alone, the IRS reported 1.4 billion online attacks on their systems. Phishing attacks, when an attacker masquerades as a trusted party to dupe you into opening a malicious link or email, increased by 60% this past year. As for 2019, cyber scams […]
New Year – New Features! Happy New Year! We’re ringing in 2019 with a flurry of New Features, including the debut of two of the most wishlisted (frequently requested) features: Log Me In As and Custom Tags. Here’s the full list of new additions for January 2019: Log Me In As Custom Tags Account Edits […]
Cybersecurity threats 2018: Your data attracts cybercriminals. Professional Service firms are a favorite target for bad actors looking for an easy wire fraud or blackmail score because they know the firms have sensitive data. And, more importantly, they know most firms lack the required security operations to prevent it. Cybercriminals had a wildly successful year […]
A better client experience. We all hate bad service. As a customer, there’s nothing worse than having to explain your issue multiple times — from the beginning — to multiple people. If you’re comfortable subjecting your longtime customers to this tedium, don’t be surprised when they start to shop around. A good client experience delivers […]
How to move clients to Liscio. We want to ensure the transition to Liscio goes as smoothly as possible for you and your clients. This tutorial walkthrough will get your clients set up and using Liscio to communicate and collaborate securely in just a few simple steps. New Clients: Begin by using Liscio with all […]
FirmView is centralized communication. One of the biggest challenges firms face is lack of visibility and transparency in client communication. To put it plainly, too many firms have no way of knowing if customers are receiving good service, until it’s too late. FirmView centralizes all communication into a single platform, and gives you a 360 dashboard […]